Returns & exchanges

Start your return in 3 easy steps

01

Have your order number and shipping zip code handy.

02

Repack your unopened item(s) in the original packaging, exactly as received.

03

Use the auto-generated shipping label to send your return back to us. Easy peasy!

Return policy

Unopened paint & supplies can be returned or exchanged within 60 days of delivery. Returns of opened items or items without original packaging (boxes, inserts, clips, etc) cannot be accepted. Paint is subject to a $7 per gallon restocking fee which will be deducted from your refund. Perfect Color Swatches are final sale.

Returning more than 1 package? Email your order number to crew@clare.com and we’ll help. Returning a single package? Use the link below to get started.

Start a return
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Frequently Asked Questions

Returns

How do I initiate a return?

We ship everywhere in the United States except Alaska, Hawaii and Puerto Rico (for now!). Check out this map to see paint order transit time! Please note, the day your order ships doesn’t count toward transit time.

How can I exchange for another item?

Good news! Shipping is free for Perfect Color Swatch orders and free for standard orders (paint & supplies) over $100! Shipping fees are as follows:

Perfect Color Swatch orders - Free!
Standard orders over $100 - Free!
Standard orders under $100 - $9

I have more than one package to return, what should I do?

Good news! Shipping is free for Perfect Color Swatch orders and free for standard orders (paint & supplies) over $100! Shipping fees are as follows:

Perfect Color Swatch orders - Free!
Standard orders over $100 - Free!
Standard orders under $100 - $9

Can you explain what you mean by original packaging?

Good news! Shipping is free for Perfect Color Swatch orders and free for standard orders (paint & supplies) over $100! Shipping fees are as follows:

Perfect Color Swatch orders - Free!
Standard orders over $100 - Free!
Standard orders under $100 - $9

I no longer have the original packaging my order came with. Can I still return my items?

Good news! Shipping is free for Perfect Color Swatch orders and free for standard orders (paint & supplies) over $100! Shipping fees are as follows:

Perfect Color Swatch orders - Free!
Standard orders over $100 - Free!
Standard orders under $100 - $9

We've got your back. Our paint is backed by our Happiness Guarantee. If you’re not happy with your paint, let us know and we’ll make it right.

Still have questions?

Check out our FAQs or email us at crew@blisspaint.com

Mon-Fr: 9am-9pm EST / Sat-Sun: 9am-5pm EST